Service and Installation

At Pacific Water Solutions we pride ourselves on customer service. We believe that repeat business is paramount and that will not come without referrals and a good name. Our storefront location means you have a live person to talk to whenever you have a water issue – we want to be your total water solution to providing clean, healthy and safe drinking water for your family and a water system in your home that will leave soft skin, clear dishes and a streak-free shower!

If you want to fill up your gallon jugs with our pure, fresh water in the store using our water filling stations you can ensure there will always be someone to give you a hand.

If you want to learn more about what type of system would be right for your home, click here and fill out an interest form. Someone will call you back within 24 hours with a quote and answers to your questions.

If you would like to have an existing unit serviced in your home, click here to complete the form and someone will
call or email within 24 hours with a FREE quote.

Sediment Pre-Filter - Change every 3 - 6 months (more often in areas with very high turbidity in water).
Carbon Pre-Filter - These filters should be changed every 6 - 12 months. This is necessary to help insure membrane life and water quality.
R.O. Membrane - The R.O. membrane would be changed when rejection rate falls to 80%. The rejection rate should be tested every 6 to 12 months. The membrane can last up to 5 years depending on the water quality, the hardness of the water coming into the system and the frequency of filter changes. The only way to know when it is time to change the membrane is to know when the rejection rate of TDS falls below 75 - 80%. To do this you will need a TDS tester (total dissolved solids) This allows you to compare the amount of TDS in the incoming water vs. the drinking water. TDS testers are a basic tool in proper maintenance on any reverse osmosis system. To order your TDS testers, click here.
Carbon Post Filter - This filter needs to be changed every 6 - 12 months to insure quality water. Do not wait until taste is a problem.

All Reverse Osmosis systems require some periodic maintenance to insure you are getting the same water quality as when the system was new. There is no maintenance more important than timely filter changes. Filters need to be replaced at recommended intervals because they retain a considerable amount of debris and contaminants. Failure to change filters or use of lower quality filters, can reduce membrane life and water quality dramatically. DO NOT WAIT UNTIL YOUR WATER TASTES BAD TO REPLACE YOUR FILTERS. Remember - most contaminants don't have a foul taste except in extreme quantities.